Support

Support plans that scale with your project

Numurus offers documentation, community resources, and professional support tiers to keep your AI and automation projects on track.

Self-service resources

Extensive documentation, tutorials, and community support are available to all NEPI users at no cost.

Documentation

In-depth technical reference covering NEPI architecture, drivers, APIs, and configuration.

View docs

Tutorials

Step-by-step walkthroughs from installation to building your first application.

Browse tutorials

Videos

Short walkthroughs and demos showing NEPI features and real-world workflows.

Watch videos

Community

Connect with other NEPI developers. Ask questions, share projects, get help.

Join Discord

Professional support

For teams that need direct access to Numurus engineers.

User Support

$2,000

Per year

10 hours of support per year
Email support
Patches and updates

Does not include: phone support, minor/major bug fixes, or software customization.

Get started

Developer Support

$10,000

Per year

50 hours of support per year
Email and phone support
Patches and updates
Minor bug fixes

Does not include: major bug fixes or software customization.

Get started

Enterprise Support

$200

Per hour

Unlimited support hours
Email and phone support
Patches and updates
Minor and major bug fixes
Software customization

Available to Enterprise license customers only.

Contact sales

Hardware

Hardware support

Need help with purchased Numurus hardware? Our team can assist with setup, configuration, and troubleshooting for all NEPI-enabled edge-compute products.

Open a support ticket

Not sure which plan is right?

Talk to our team about your project requirements and we will recommend the right support level.