Privacy Policy

Effective Date: March 6, 2026

Introduction

Numurus, LLC ("Numurus," "we," "us," or "our") operates the websites numurus.com and nepi.com (collectively, the "Sites"). We are committed to protecting your privacy and being transparent about how we collect and use information when you visit our Sites.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information. By using our Sites, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

• Use our live chat feature to contact us
• Submit a contact form or request a demo
• Sign up for updates or communications
• Email us directly at info@numurus.com

This may include your name, email address, company name, job title, and any information you share in the course of your inquiry.

Information Collected Automatically

When you visit our Sites, certain information is collected automatically through cookies, tracking technologies, and third-party tools, including:

• IP address and approximate geographic location
• Browser type, operating system, and device type
• Pages visited and time spent on each page
• Referring URL (the page that linked you to our site)
• Company or organization associated with your IP address (where determinable)

Third-Party Tools and Services

HubSpot (Live Chat and CRM)

We use HubSpot to power our live chat widget and manage customer relationships. When you interact with the chat widget on our Sites, HubSpot may collect your name, email address, conversation history, and behavioral data such as pages visited. HubSpot also uses cookies to identify returning visitors and associate browsing activity with known contacts in our CRM.

RB2B (Website Visitor Identification)

We use RB2B, a B2B website visitor identification service, to understand which companies are visiting our Sites. RB2B uses reverse IP lookup technology to identify the organization associated with a visitor's IP address. RB2B may collect:

• IP address
• Company or organization name (derived from IP)
• General industry and company size (where available)
• Pages visited and browsing behavior on our Sites

RB2B does not use cookies and does not collect personally identifiable information unless a visitor has previously engaged with RB2B's network.

Cookies and Tracking Technologies

Our Sites use cookies to improve functionality and analyze usage. Cookies are used by HubSpot to remember returning visitors and support chat functionality. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our live chat and other features.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Understand how visitors use our Sites and improve their experience
• Identify potential business customers and tailor our outreach
• Maintain and secure our websites
• Comply with applicable legal obligations

We do not sell your personal information to third parties.

How We Share Your Information

• Service Providers: We share data with trusted third-party tools (like HubSpot and RB2B) under confidentiality agreements.
• Legal Requirements: We may disclose information if required by law or to protect the rights and safety of Numurus or others.
• Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this policy. Chat conversations and contact information stored in HubSpot are retained as long as we maintain an active business relationship or as required for legal compliance.

Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal information, or opt out of certain data collection. To exercise any of these rights, contact us at info@numurus.com.

Children's Privacy

Our Sites are not directed to children under the age of 13. We do not knowingly collect personal information from children.

Security

We implement reasonable technical and organizational measures to protect your information. However, no method of data transmission or storage is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of the page.

Contact Us

Numurus, LLC
Email: info@numurus.com
Website: numurus.com